Terms and Conditions
All services purchased from The Garden Studio must be preceded by the applicant acknowledging, by way of completing a disclaimer form, that he / she has no physical limitations preventing him / her from participation. All participants under the age of 18 must have written consent from a parent or guardian. All participants agree to abide by the rules and regulations of The Garden Studio, and acknowledges that amendments to these rules may take place from time to time. Furthermore, all participations release The Garden Studio, its owners and employees of all liability regarding: 1. Any injury to self or child. 2. Any loss or damage to personal property.
If purchasing packages that require payments to be made in instalments, the applicant agrees to approve such instalments be made by credit card on the dates as pre-determined in the services contract.
Refund and Cancellation Policy
Classes and 1:1 Coaching
24 notice is required for cancellation of single sessions or 1:1 coaching. Missed sessions without the appropriate notice will be charged as if attended.
14 days notice is required for workshop cancellations. Full refunds will be given with 14 or more days of notice. Cancellations within 13 days of the workshop will not be refunded, but you are welcome to sell or gift your ticket to a friend to attend in your place.
Medical Cancellations – Cancellations with a full refund within 13 days of a workshop will be permitted if you are unable to attend due to medical reasons. A doctor’s note confirming that you are not permitted to participate is required to be able to process the refund.
Use of your information
The Garden Studio obtains most of our information through the signing of waivers and completion of disclaimer forms, as well as subscriptions to our newsletter. Use of your personal information for any purpose other than those outlined or the release of such information by parties outside of The Garden Studio will only take place in the following circumstances:
When you give consent – we will disclose your personal information when you have given consent. Under no circumstances will we sell participant or personal information to others. This includes the sharing of health information that may have been provided in connection with the purchase of a programme, class or 1:1 session including withdrawal or request for a refund. With your consent we may use certain information to provide you with information about The Garden Studio. This consent is optional and you can decide to withdraw it at any time.
Information collected by The Garden Studio about its participants is used internally by authorised employees only for the following reasons: to process payments, register your in the class / workshop / 1:1 session of your choice, update you when required of any possible changes to the planned services, determination of the areas / features / services that are valued the most by you. We also collect information to determine the appropriate participation in the activities and services provided at The Garden Studio and on our site.
Securing your information
The Garden Studio website used sophisticated security and safeguard measures to protect user’s information. One such measure is our use of secure server software (SSL), to ensure that your credit card will be protected again fraudulent use while our site.